Job Details

Community Health Centers of the Central Coast, Inc. (CHC) is a 501(c)(3) non-profit network of community health centers serving the residents of California’s Central Coast. Conveniently located throughout San Luis Obispo and northern Santa Barbara counties, our committed team of healthcare professionals are dedicated to maintaining your health and well-being. We offer fully accredited Medical, Dental and Chiropractic care as well as Health Education and Specialty Care.

CHC is looking for a talented Human Resources Generalist with experience in employee relations to join our team. The Human Resource Generalist will serve as a subject-matter expert to management and employees on human resources-related issues. Works collaboratively with the Human Resources team and all levels of management. Seeks to develop efficient and thoughtful solutions. Carries out responsibilities in one or more functional areas, such as employee relations, compensation, training and development, employment law and labor relations, and other duties as necessary. Assesses and anticipates HR-related needs to promote a positive work environment. Delivers value-added service to management and employees to continue CHC’s mission and business objectives of the organization.

SUMMARY Under general supervision and acting on one’s own initiative, the Human Resources Generalist performs a wide range of duties includes, but is not limited to, employee relations, leave of absence, benefits and compensation, training and development, performance evaluation programs, and other human resource functions. It is the primary purpose of CHCCC to provide the highest quality of health care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, enthusiastic at all times. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice. Support employees and managers on employee relations issues, conducts investigations as appropriate and provides coaching and consulting to managers as needed. Maintain knowledge of employment law and regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance. Maintains current knowledge of employment labor laws, trends, best practices, regulatory changes, and new technologies in human resources. Protect and support company processes, policies, and maintain compliance with employment law and regulations. Maintain leave of absences and reasonable accommodation requests. Act as a liaison with the third-party leave administrator and benefits administrator. May act as a benefits administrator for company-sponsored benefits and assists in resolving benefits-related issues. Promotes teambuilding activities, cross-functional team building, open communication, cultural diversity and culturally appropriate conflict resolution. Provide status reports and escalation of issues to the HR Manager and HR Director as necessary. Manage employee terminations and conduct exit interviews. Conduct and coordinate required trainings, maintain documentation and attendance records. Assess training needs and recommend solutions to address competence gaps. Keeps records of benefit plans participation, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for government reporting. Process performance evaluations and evaluate employee performance programs. Assists with the Talent Acquisition Team on hiring processes, onboarding processes, and provide support for interviews as needed. Assists with the Director of Safety of the administration of the workers’ compensation program, including working with the insurance carrier to reduce employee lost time. Maintain and update personnel files. Ensure compliance with reporting and tracking requirements. Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations. Demonstrates the knowledge of domestic violence, child, and dependent abuse protocols. Demonstrates cultural sensitivity and competence. Maintains and adheres to HIPAA, employee confidentiality, and privileged communication (patient, employee, and corporation). Perform other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. COMPETENCIES Responds promptly to customer needs; Maintains confidentiality; Speaks clearly and persuasively in positive or negative situations; Contributes to building a positive team spirit; Able to build morale and group commitments to goals and objectives; Inspires respect and trust; Looks for ways to improve and promote quality; Prioritizes and plans work activities; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments. EDUCATION and/or EXPERIENCE Bachelor's degree from four-year college or university; and 3 years related experience and/or training; or equivalent combination of education and experience. Must have experience in employee relations. LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations. Ability to write reports and business correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardized exists. Ability to make appropriate job decisions following standard office policies and past precedents. COMPUTER SKILLS Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office (Word, Excel, and PowerPoint) and Google Suite skills required. Experience with HRIS systems required (experience in Paylocity is a plus). CERTIFICATES, LICENSES, REGISTRATIONS Possession of current, valid, unrestricted California Driver's License (Class C) required. HR certification (PHR/SHRM-CP) required or obtain certification within the first year of employment. OTHER REQUIREMENTS Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. Moderate noise level associated with open office work environment. Driving will be required for this position. A company-vehicle may be available, but personal reliable transportation is required. Must be willing to have a flexible work schedule that may include evening/weekends as needed.

Medical Dental and Vision insurance. Paid time off. 401(a) 403(b) savings plan. Employee Assistance Plan.

Apply through the Community Health Centers website. Must submit an application and resume.